Kit: Contract review against your playbook (Tailspin cloud MSA)
===============================================================

FICTIONAL DEMO DATA. Not a real document. Any resemblance to real organisations or people is coincidental.

Scenario: https://hmarofiq.github.io/copilot-scenarios-asean/scenarios/x-contract-review-014/

CONTENTS
  - 01_Email_Procurement_request_Tailspin_review.docx: the ask from Procurement (deadline, what Legal must return)
  - 02_Email_Tailspin_cover_note.docx: the vendor's cover note ("standard paper, largely non-negotiable")
  - 03_Tailspin_MSA_v4.2_ASEAN_with_Schedules.docx: the agreement, 22 clauses + Schedule 1 SLA + Schedule 2 DPA (16,429 words)
  - 04_Tailspin_Order_Forms_TS-OF-2026-0417_0418.docx: the two Order Forms with the negotiated Special Conditions
  - 05_Tailspin_Service_Terms_v2026.3_printed.pdf: the online Service Terms the MSA incorporates by URL
  - 06_Contract_Playbook_Cloud_SaaS_v3.1.docx: the company's positions, fallbacks, red lines and approvers for 19 issues

SETUP (demo tenant only, never a customer or production tenant)
  1. Upload all files to one OneDrive folder in a demo or test tenant. Open each file once so Copilot can read it.
  2. Apply a non-encrypting sensitivity label if your tenant asks for one before editing.
  3. Open the MSA in Word, turn on Track Changes (Review > Track Changes) before any edit-mode step.

PRESENTER ANSWER KEY (what the seeded data should surface)
  - Verdicts: 5 Red line, 9 Beyond fallback: escalate, 1 Meets standard, 3 Within fallback 1, 1 Not addressed.
  - P01 Order of precedence and online terms [MSA 1.3, MSA 1.4, Order Form SC-1, SC-2]: Red line. Approver: Not acceptable (exception: President Director on GC recommendation).
  - P02 Contract language (Indonesian entity) [MSA 22.9]: Red line. Approver: Not acceptable.
  - P03 Term and renewal [MSA 4.2, MSA 4.3]: Beyond fallback: escalate. Approver: General Counsel and CFO.
  - P04 Price increases [MSA 6.5, Order Form SC-2]: Beyond fallback: escalate. Approver: General Counsel and CFO.
  - P05 Payment terms [MSA 6.2]: Meets standard. Approver: Legal Counsel.
  - P06 Suspension of service [MSA 11.1]: Beyond fallback: escalate. Approver: General Counsel.
  - P07 Service levels and remedies [MSA 14.2, Schedule 1 (1.1, 2.2, 3.1, 3.3, 3.4, 4.1)]: Beyond fallback: escalate. Approver: General Counsel and CISO.
  - P08 Limitation of liability (general cap) [MSA 13.2]: Within fallback 1. Approver: Head of Legal.
  - P09 Excluded losses [MSA 13.1]: Beyond fallback: escalate. Approver: General Counsel.
  - P10 Data breach liability [DPA 12.1, MSA 22.14 (override)]: Red line. Approver: Not acceptable.
  - P11 Security incident notification [DPA 8.2]: Red line. Approver: Not acceptable (the clock starts at confirmation and can run past 72 hours); CISO and DPO to advise the General Counsel.
  - P12 Data location, transfers and subprocessors [MSA 9.4, DPA 6.1, DPA 6.2, DPA 7.2, DPA Annex 3, Order Form SC-1]: Beyond fallback: escalate. Approver: General Counsel and DPO.
  - P13 Use of Customer Content for AI and product improvement [Online Terms 7.3 (incorporated by MSA 1.4), MSA 9.5]: Red line. Approver: Not acceptable.
  - P14 Exit, data return and transition [MSA 16.2, MSA 16.3]: Beyond fallback: escalate. Approver: General Counsel and CISO.
  - P15 Termination for convenience [MSA 15.3]: Beyond fallback: escalate. Approver: General Counsel and CFO.
  - P16 Audit and assurance [MSA 17.1, MSA 17.2]: Within fallback 1. Approver: Head of Legal.
  - P17 Assignment and change of control [MSA 19.1, MSA 19.2]: Beyond fallback: escalate. Approver: General Counsel.
  - P18 Governing law and disputes [MSA 21.1, MSA 21.2]: Within fallback 1. Approver: Head of Legal.
  - P19 Insurance []: Not addressed. Approver: Head of Legal.
  - Red herrings (should NOT be flagged as problems): MSA 12.1: Provider IP indemnity (standard, meets policy). MSA 6.2: 30-day payment (P05 meets). MSA 18: force majeure includes cyberattacks only where the Provider followed its security obligations (acceptable).
  - Deal: TS-OF-2026-0417 + TS-OF-2026-0418; the Special Conditions rank last under MSA 1.3.
